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Shipping Information


Holiday Delivery Schedule

New Year's Delivery Information


Thursday, December 31, 2009
New Year's Eve
  • No standard delivery (excludes PO Box US addresses)
  • Delivery of 3 Day Express shipments
  • Delivery of 2 Day Express shipments
  • Delivery of International shipments
  • Delivery of Canada shipments
  • Delivery of APO / FPO shipments
  • Delivery of US Possessions (excludes street address)
Friday, January 1, 2010
New Year's Day
  • No standard, express or international deliveries

Christmas Delivery


U.S. Addresses
(Excluding Alaska & Hawaii and P.O. Boxes)
Standard Sunday, December 20, 2009
3-Day Express Monday, December 21, 2009
2-Day Express Tuesday, December 22,2009
(Noon cutoff ET)
Personalized and Create Your Own Standard Tuesday, December 15, 2009
3-Day Personalized Express Thursday, December 17, 2009
2-Day Personalized Express Sunday, December 20, 2009
Other Addresses
(Including Alaska & Hawaii and P.O. Boxes)
APO/FPO Monday, December 7, 2009
P.O. Boxes Sunday, December 13, 2009
U.S. Possessions Sunday, December 13, 2009
Canada Thursday, December 17, 2009
International Thursday, December 17, 2009

Hanukkah Delivery


U.S. Addresses
(Excluding Alaska & Hawaii and P.O. Boxes)
Standard Thursday, December 3, 2009
(Phone orders only)
3-Day Express Tuesday, December 8, 2009
2-Day Express Wednesday, December 9, 2009
Personalized Standard Tuesday, December 1, 2009
(Phone orders only)
3-Day Personalized Express Sunday, December 6, 2009
2-Day Personalized Express Monday, December 7, 2009
Other Addresses
(Including Alaska & Hawaii and P.O. Boxes)
APO/FPO Tuesday, November 24, 2009
P.O. Boxes Sunday, November 29, 2009
U.S. Possessions Sunday, November 29, 2009
Canada Thursday, December 3, 2009
International Thursday, December 3, 2009

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Personalization Delivery Timeframe

Personalized items ordered via Standard Delivery should arrive within 10-14 business days.

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Shipping & Handling Charges

Order value is equal to the subtotal of all items ordered, excluding Gift Cards, and includes all Gift Wrap and Gift Box charges.

Order Value
(U.S. $)		 Standard
5-7 business days		 2-Day Express
(for 1 Shipping Address)
2 business days
In-stock items only		 3-Day Express
(for 1 Shipping Address)
3 business days
In-stock items only
Up to $10.00 $2.95 $17.95 $12.95
$10.01 - $25.00 $4.95 $19.95 $14.95
$25.01 - $50.00 $6.95 $21.95 $16.95
$50.01 - $75.00 $8.95 $23.95 $18.95
$75.01 - $100.00 $9.95 $24.95 $19.95
$100.01 - $150.00 $14.95 $29.95 $24.95
$150.01 - $200.00 $19.95 $34.95 $29.95
$200.01 - $300.00 $29.95 $44.95 $39.95
$300.01 - $400.00 $39.95 $54.95 $49.95
$400.01 - $500.00 $49.95 $64.95 $59.95
$500.01 - $750.00 $74.95 $89.95 $84.95
$750.01 - $1000.00 $99.95 $114.95 $109.95
$1000.01 - $1,250.00 $124.95 $139.95 $134.95
$1,250.01 - $1,500.00 $149.95 $164.95 $159.95
$1,500.01 - $2,000.00 $199.95 $214.95 $209.95
$2,000.01 - $2,500.00 $249.95 $264.95 $259.95
$2,500.01 + $299.95 $314.95 $309.95

NOTE:

  • $10.00 will be added to Standard Delivery charges for each additional shipping address requested with 3-Day Express Delivery, and $15.00 will be added for 2-Day Express Delivery.
  • $15.00 will be added to normal express charges for each additional shipping address requested with Express Delivery to AK or HI.

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    Other Exceptions and Restrictions

  • Rural Delivery/APO/FPO/Guam/Puerto Rico/P.O. Boxes
    • Delivery to remote or rural areas may take longer than specified. Items ordered together may ship separately. Express Delivery is not available for APO/FPO or P.O. Box addresses and some bulky or heavy items. Express shipping to Guam and Puerto Rico subject to local delivery timelines, and may be delayed. There is no delivery on holidays. DisneyStore.com can provide tracking information to initial point of delivery only. Please contact your local USPS or PO Box location or Military mail station for additional tracking information.

  • Power Rangers Territorial Restrictions
    • Power Rangers items not available for sale or shipment in Brunei, Burma, Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Laos, Macao, Malaysia, The Philippines, Singapore, Taiwan, Thailand, Vietnam, European, African (except South Africa) and Middle Eastern Countries.

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    International Shipping

  • Charges
    • The cost to ship internationally varies and depends on the size and destination of the shipment. Your total shipping charges (US dollars) will appear during the Checkout process, before payment is entered. For more information about international shipping, you can contact us at guest.services@disneystore.com.

  • Restrictions
    • We are unable to ship to any international PO Box addresses. Please be advised that we are unable to ship to the following countries:

    Afghanistan, Albania, Andorra, Antarctica, Ascension Island (UK), Belarus, Bosnia , Bouvet Island (Norway), British Indies Chagos, Bulgaria, Caroline Islands, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Congo (Democratic Republic of), Croatia, Cuba, Czech Republic, Estonia, Falkland Islands, French Southern Territories, Gambia, Ghana, Greece, Guinea-Bissau, Heard & McDonald Islands (Australia), Herzegovina, Hungary, India, Indonesia, Iran, Iraq, Jan Meyen Island (Norway), Johnston Island (US), Lao Peoples Democratic Republic (previously Laos), Latvia, Lebanon, Liberia, Libya, Lithuania, Macedonia, Malaysia, Marshall Islands, Mayotte, Mexico, Midway Islands (US), Myanmar, Nauru, Nigeria, Niue, North Korea, Pakistan, Pitcairn Island (UK), Romania, Russia, Rwanda, Saint Helena (UK), Saint Pierre and Miquelon, Sao Tome and Principe, Senegal, Serbia & Montenegro, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, Sudan, Syria, Svalbard and Jan Mayen, Taiwan, Thailand, Togo, Tokeiau (New Zealand), Tristan Da Cunna (UK), Turkey, Turkmenistan, Ukraine, Vietnam, Wake Island (US), Western Sahara, Yugoslavia

  • Who Pays for Duties and Taxes?
    • Our prices do not include duties, value-added taxes or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Please keep this in mind when shipping a gift item to a destination outside the U.S.

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